Privacy Policy

We collect information you provide directly — name, email, phone number, country of residence, and identity documents for KYC verification. We also collect transaction and usage data necessary to provide our services.

We use your information to process payments, verify identity, prevent fraud, comply with legal obligations, and communicate with you about your account and transactions.

We do not sell your personal data. We share information only with service providers who help us operate (payment processors, identity verification partners, hosting), or when required by law.

We use encryption in transit (TLS) and at rest, and store passwords using strong hashing. Access to sensitive data is restricted to authorised personnel.

We retain transaction records and identity documents for as long as required to comply with financial regulations, typically a minimum of five years.

Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal data. Contact hello@zimbridge.co.zw to exercise these rights.

Questions about this policy may be directed to hello@zimbridge.co.zw.