Terms of Service
Last updated: August 2026
1. Acceptance of Terms
By accessing or using ZimBridge, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
2. Our Services
ZimBridge provides proxy payment, escrow, and investment facilitation services between the Zimbabwean diaspora and beneficiaries in Zimbabwe. We are not a bank or licensed remittance provider in every jurisdiction, and service availability depends on your location.
3. Eligible Users
You must be at least 18 years old and able to form a legally binding contract. You agree to provide accurate information and to complete identity verification (KYC) when required.
4. Fees
Fees vary by service and are disclosed before you commit. Crypto deposits settle at 0.5β1%, concierge payments carry a service fee, and real estate management is charged as a percentage of project budget. All fees are quoted upfront.
5. Escrow & Disbursement
Funds held in escrow are released according to milestone verification or payment confirmation. Disbursement requires your approval or, where applicable, verification by our team. You acknowledge that once funds are released to a third party, they cannot be recalled.
6. Prohibited Conduct
You may not use the platform for money laundering, fraud, terrorist financing, or any unlawful activity. We reserve the right to suspend accounts, freeze funds, and report suspicious activity to relevant authorities.
7. Limitation of Liability
ZimBridge is provided on an "as is" basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the platform.
8. Contact
Questions about these terms may be directed to hello@zimbridge.co.zw.